Articles in this category Cancellation policy and process You can cancel your NodeBeagle subscription at any time from the management console. Click your username in the top-right corner, select My Account, followed by the Billing tab. You can either disable... Can I switch between the Standard and Pro plans? You can absolutely switch between the Standard and Pro plans at any time. Navigate to the device’s page you wish to switch and select the Settings tab. Click the “Change price plan” button under the “... What does “applied balance” mean on my invoice? You may see “applied balance” as a payment against an invoice. The value stated can be positive or negative. If it is negative, this is usually because the value of the invoice is less than the minimu... What is a “node hour”? If you use hourly-billed devices, you will see references to a “node hour” in the console and on your invoices. A node hour is a unit of billing which means “per node/device per hour.” For example: If... What does "minimum: <number>" mean when updating my subscription? The "Minimum" figure displayed in the number of active devices you have on the pricing plan. You cannot reduce your subscription below the number of devices - you need to remove the devices using this...